Van 3 Auto Transport is a registered and licensed
carrier (MC#664525) and broker (MC#869207) with U.S. Department of
Transportation. Department of Transportation. Customer is the
registered legal owner of the vehicle(s) being transported and has
authority to enter into this Agreement or has been authorized by
the legal owner of the vehicle(s) to enter into this
This agreement between the customer, (hereinafter referred
to as "Customer"), and Van 3 Auto Transport allows Van 3 to
contract with another licensed and insured Motor Carrier(s) to
transport the vehicle(s) described in this shipping
1. Carrier will pick up and deliver
as close to your residence as legally possible under the law. A
mutually agreeable location to load or unload may be necessary in
some cases. Most of the time a mutually agreeable location is used
when there are low trees, low hanging wires, small streets and
residential area restrictions.
2. Van 3 Auto Transport will
provide Customer with an estimated pickup and delivery dates.
Delays may occur prior to, and/or during transport due to road
conditions, weather and mechanical problems, etc. There are no 100%
guarantees in regards pick-up or delivery times and dates. Van 3
Auto Transport or the Carrier shall not be held responsible for
loss or damages due to delays of any kind or for any reason.Car
rental fees or any accommodation fees should be paid by the
customer,not Carrier of Van 3 Auto Transprot. Van 3 Auto Transport
or the Carrier shall not be held liable for failure of mechanical
or operating parts of your vehicle.
3. Van 3 Auto Transport or the
Carrier jointly and separately are authorized to operate and
transport his/her or their motor vehicle between its pick up
location and the destination set forth on this shipping order-bill
4. Customer must prepare vehicle in
a condition so that it is ready for transport. This means that
loose parts, low hanging spoilers, and others should be removed.
The Customer should remove all non-permanent outside racks before
to shipment for safety reasons. Vehicles must be released to
carrier in good running condition (unless specified as a vehicle
that is not in running condition) with enough fuel to be loaded on
to a car hauler. Cars that cannot operate on its own power will be
a subject to additional $150 charge. Any part of the vehicle that
falls off during transport is the Customer's responsibility.
5. Customer should turn off any
alarm system installed in the vehicle prior to pick up.
6. Van 3 may, at its sole
discretion, subcontract its obligations hereunder.
7. Customer should remove all
detachable personal belongings from the vehicle(s).Van 3 Auto
Transport may impose additional fees, for the transport of contents
left inside a vehicle. In no event, however, will Van 3 Auto
Transport be responsible if such items left inside a vehicle are
lost or stolen.
8. If the vehicle is not in running
condition or has major modifications there will be extra chargnes.
If Van 3 Auto Transport is not told of inoperable or modified
vehicles before pick-up, all charges must be paid in cash or money
order upon delivery or over the phone to Van 3 Auto Transport.
9. Once a carrier has been assigned
to pick up and transport Customer's vehicle Van 3 Auto Transport
notifies the Customer via email or phone call or both.
10. Cancellation of your order must be
processed only in writing via email sent to firstname.lastname@example.org.If the Customer
cancels his order, before to the assignment of a Carrier, the
deposit paid will be refunded in full within 2 business days. If
the Customer decides to cancel his order after a truck has been
assigned to pick up their vehicle the deposit will not be
11. The Customer agrees that Van 3 Auto
Transport has the right to reject any order for any reason at any
12. At the time of pick up, Customer and
Carrier will inspect the vehicle for any damage on the exterior by
completing a vehicle inspection report. This vehicle inspection
report includes closely looking at any exterior damage by both the
Carrier and the Customer. The Carrier and Customer will both
acknowledge the condition of the vehicle and Customer
will sign and
receive a copy of the bill of lading for his/her own records.
13. Customer shall identify any damage to any
vehicle(s) by noting the damage on the Bill of Lading received by
Customer at the time of delivery regardless of the time of day. Any
claims related to noted damage must be submitted in writing to Van
3 Auto Transport within 24 hours. Customer hereby waives any damage
claims that are not noted on the Bill of Lading or for which
Customer has not submitted a timely written claim. Van 3 Auto
Transport shall not be liable directly, in subrogation, or by
assignment to Customer's insurance company for any claims paid by
the Company. Van 3 Will not be liable for any incidental,
indirect or consequential damages.
- Section 10761 of the Interstate Commerce Act (49 USC 10761) the
payment of freight charges may not be postponed due to alleged loss
or damage. These charges should be paid in full and the portion
applicable to the lost or damaged item should be included in the
The following items are important to remember:
- Claims and payment of freight charges are two seporate
- ICC regulations do not allow withholding payment of freight
bills due to a claim that is pending.(Administrative Ruling No.
- Without payment of the freight charges, payment for
transportation has not been made. A valid claim will not be paid
until freight charges are made.
14. Carrier accepts responsibility of vehicle
after pre-inspection is done and is signed by the Customer. Carrier
responsibility will end when the Customer signs final inspection
and vehicle is delivered.
15. Van 3 Auto Transport / Carrier will not be
responsible for damage caused by acts of God.Acts of god include
but are not limited to hail or storm damage, or damage resulting
from worn/broken parts of vehicle/item.
16. If the customer is not there to accept the
vehicle, he/she should designate a person to act as their agent at
the point of pick up or delivery. This agent will sign the final
bill of lading.
17. Customer warrants that he/she will pay the
transportation price/deposit due to Van 3 Auto Transport. Carrier
in full and will not try to offset any dispute for damage claims
and/or delays etc from freight (transport) charges! It is the
Customer's responsibility to have any payment due when the Carrier
arrives to deliver their vehicle. All payments to Carrier must be
in the form of Cash, Cashier's check or Money order - No
exceptions. Certified funds must be made payable to the delivering
car carrier and not - Van 3 Auto Transport. Personal checks or
credit cards will not be accepted for the remaining balance - No
exceptions!If Customer is not there to accept delivery for any
reason, the vehicle/item will be placed in storage. Any and all
storage and delivery charges will be paid by the customer.
18. This agreement was constructed in agreement
with the laws of the State of Illinois.
19. The parties here agree that all actions or
proceedings arising in connection with this agreement shall be
tried and litigated exclusively in the State of Illinois.
This agreement and any shipment are subject to terms and
conditions of the carriers' tariff and the bill of lading, which is
available at the office of Van 3 Corporation.
This supersedes all prior written or oral representation of Van 3
Auto Transport and constitutes the entire agreement between
Customer and Van 3 Auto Transport and may not be changed except in
writing signed by an authorized person from Van 3 Auto
Van 3 Auto Transport U.S. Carrier's license number is 664525